What you can expect from DCF

• We will provide our logo and clear guidance as to how you should use this in any publications or PR relating to the funded project or service – click here for full details
• We will be clear about our requirements for End of Grant reporting – click here for our guidance
• We will respond to queries or concerns from groups in a timely manner and understand that your availability and resources are also limited
• We aim to conduct a Monitoring Visit with at least 10% of the groups we fund, prioritising groups that are new to DCF or where new work is taking place – we will arrange visits at a time convenient for groups and do not expect to meet vulnerable people if it is not appropriate to do so

What DCF may be able to offer – on request

• Groups may need support to develop or improve their impact measurement tools (how you monitor and evidence the difference you are making to people’s lives) – we can recommend organisations that can provide training or one to one support, and we have a list of recognised impact measurement tools that may be helpful – please click here
• We may be able provide specific advice about how you could monitor the impact of your funded activities but this will be limited to a single phone call
• We are happy to receive invitations to launch events, celebration events, meetings etc – a DCF member of staff, trustee or Ambassador may be able to attend but this will not always be possible

What DCF is not able to offer

• We are not able to offer face to face meetings to discuss applications or project updates in detail, unless this is requested by us
• We do not offer formal training on governance, fundraising or impact monitoring although we may be able to provide general advice and signposting
• We cannot guarantee that we will visit your group during the grant period or that we will be able to attend events to which we are invited

‘Listening and Learning’ visits

DCF arranges visits to funded groups for our trustees and for individuals who support our grant programmes or are considering doing so. These visits help us to understand the issues facing the people that you support, and the challenges you are facing as an organisation. Meeting some of the people you have supported or your volunteers can provide additional helpful insight but we appreciate this is not always appropriate. Children and vulnerable adults should be accompanied at all times when taking part in visits.